Testimonials

Todd helped my wife and I buy our first home. He helped us navigate the very competitive, complicated SF Market. Todd was responsive and was there for us from the our first meeting all the way through handing us the keys to our house. He has a ton of knowledge and experience with the local market as well as the process as a whole.

After speaking with several brokers my girlfriend and I chose Todd to represent us as our buyers agent, and we couldn’t be happier with our decision. We went with Todd because of a a few key reasons: 1) Deep understanding of the local market (Outer Sunset) which comes from decades of experience. 2) Todd had my best interest in mind and set proper expectations. There were times where he talked me out of a house that I was initially excited about, but didn’t fit the bill….and I’m glad he did! Once we found the right home he knew what it took to get the deal done on the first offer. 3) SF is complicated, and Todd quarterbacked the whole process. We were looking at properties that were partially occupied so we could live in on one floor and rent out the other floor. With that came a ton of questions around SF Tennant laws. We ended up purchasing a single family home that was previously run as an elderly care facility. I was able to leverage Todd’s knowledge and contacts for real estate attorneys, general contractors, and lenders. Go with Todd & Kim!

Last week we were handed the keys to our dream home. Like many in the bay area we were pretty doubtful about finding a home in San Francisco as first time home buyers. Todd gave us the confidence and knowledge we needed to make this happen. He was attentive and honest. If you want an agent who alters the truth to just tell you what you want to hear don’t hire Todd. He will tell you the truth and help you understand the market and your reality. We appreciated how quickly we were able to get in touch with him. He always answered the phone and spent may hours viewing homes for us. We even had issues with our lender and seller that made the process drag out longer than we wanted. Todd made sure to keep the lender and seller on task and was able to negotiate with them, making sure we closed successfully. This is not always easy to do. Thank you Todd for being so amazing and I promise you will be happy to have him on your side.

It doesn’t get more straight up and real than Todd. Through the whole buying process, we always felt that Todd had our best interest at the forefront. The San Francisco real estate market is not easily navigated, and to get the house and property you want, you need an agent who really knows what it takes to get the deal done. Todd definitely fought for us and I can’t imagine working with anyone else. We got the perfect house for us in a great neighborhood and attribute that all to Todd. He is also a great communicator, always available to talk via phone, text and email with an impeccable response time. We felt like we were a priority and that is so important.

My husband and I just bought our first house with Todd Wiley. He was recommended to us by my aunt when we told her we wanted to buy the house down the street from where we were renting. With that being said, we still did shop around for a realtor to help make the offer and one thing I am certain of is that we would have paid a lot more if we went with someone else. I’ve read in other reviews that Todd Wiley understands the market and my husband and I would have to say that this is true. He was very open and honest with all our questioning and was very responsive to all the first time homebuyer questions. More important to us than all of the rest though is that Todd was able to get us in in time for Christmas which wasn’t a guarantee in this particular situation. We are very grateful to have been able to spend Christmas and New Years Eve in our new home with friends and family.

I first reached out to Todd back in 2011 to solicit his opinion of my property’s value and the San Francisco real estate market in general. He gave me his honest assessment and advised me not to sell even though he could benefit from my business. Fast-forward to late 2015 when I finally made a firm decision to sell because the Bay Area was indisputably in the midst of a hot seller’s market, San Francisco in particular. I interviewed many agents, some referred by close friends of mine, others offering a lower commission, but I ultimately chose Todd because of his diligent attention to detail with regards to marketing strategy and establishing realistic expectations. He didn’t just tell me what I wanted to hear. His experience and knowledge was apparent from our initial email communication through subsequent conversations, in contrast to some other listing agents whose primary appeal was strictly customer-service based. Being nice and cooperative is great, but I wanted someone smart and capable of looking out for my best interests, in addition to providing stellar service. I had numerous scenarios to consider because I was renting out a single-family home to multiple tenants. Todd’s insightful advice helped me navigate delicate landlord-tenant issues to everyone’s satisfaction. The sale itself was smooth and convenient. Todd’s network of resources (from general contractors for repairs to landscaping and staging) worked to prep my property for sale without delay. Then Todd and Kim packed their schedule with open houses and showings to capitalize on market conditions while speculating potential changes in the near future (which have since come true). I ended up selling my property at the top end of Todd’s estimated projection range, which was more than I was optimistically hoping for. And the best part is, the place was only on the market for 7 days! And I had two other competitive offers I would have gladly accepted. Needless to say, I’m thrilled with the results. But I recommend Todd and Kim not because of the fortunate outcome I benefited from, but because of their professional process. Even if I didn’t get what I wanted, I couldn’t blame the strategy employed or their combined efforts towards implementing said strategy and achieving the goal. And that’s all you can really ask for from anybody you hire or partner with.

I needed to write this review because Todd and Kim helped my sister and me through easily the most stressful situations of our adult lives, and that is NOT an exaggeration. This may be a TLDR post, but to fully appreciate the work they put in I need to include details. We had never sold a house, let alone under such circumstances. Let me set the story line. My parents are separated but my mother lived in a family owned house in the Sunset for 10+ years and is a mid-level hoarder. My father hit a bump in the road financially and could no longer afford payments on the home. My father has not necessarily spoken to or seen my mother within the last 5 yrs, my sister and I have acted as mediators, and my mother has severe mood swings due to a stroke she suffered years back. The house had upwards of $30k in pests, roof repair, and general contractor issues. It took 4 truckloads to the dump to clear all the stuff out of the house and garage. Needless to say, our family relationship is strained and my sister and I were given an urgent task: Sell my mother’s junk-filled house in October/ November with only 2 weeks’ notice. Two weeks. The housing market was losing strength, we were going into the holidays and there were the most houses on the market that month than there had been in the past 4 yrs within our given neighborhood. My sister (who lives in Seattle) and I did not even know where to start. Todd was referred by an agent in Seattle whom my sister recently purchased a home from. She and I needed someone who would keep my family on track and understand the sensitivity of the relationship between my father and mother. Todd and Kim did not disappoint. Their strengths are this: There was not a single moment where I felt that they did not know what they were doing or what next steps were since they were always prepared. If we had questions, they had answers, and very thorough ones. They gave guidance and pushed us forward through timelines when we were lost and kept our family on task and on track for our requested deadline. Their familiarity with the neighborhood and their network in the SF real estate world saved our sale. There is no doubt in my mind about this. On our offer review date, we did not have good offers. However, in the last minute an agent who they had worked with for many years happened to have a client who was ready for another project. We closed at only 10k below our “ideal” selling price, and all cash. Had we gone with any other agent without the breadth of network that they did, we would have been left out in the cold. I still can’t believe that we got through those months. It all seems like a blur now. Through hell or high water, if I EVER sell a property or think of purchasing one in SF, there is absolutely no-way I would deal with anyone else other than Todd and Kim. My sis and I can’t thank you two enough. You guys are honest-to-god saviors. THANK YOU!!

To be a buyer in the SF Real Estate market… a thankless job! Properties selling 7-days (or less) after listing, best-and-final bidding requirements, an abundance of all-cash buyers, and a construction permit process that moves like molasses… My wife and I relocated from the East Coast nine years ago, found a pet friendly 2BR apartment with a balcony, and settled in with our two dogs. We initially thought my job would require us to relocate again after five years, but as life would have it, we fell in love with SF and the job continued so… we decided to look for a place to purchase. Over the next four years, we visited MANY open houses; so much so that we learned a lot about the various neighborhoods. During our journey, we changed agents four times, mainly because the agents failed to locate desirable properties or because they seemed to expect us to significantly overpay (like so many others are willing to do). To be fair, our preferences for pets limited the choices too. By the time we met Todd, we had bid (and lost) on over a dozen properties. Todd met with us several times to better understand our needs and our preferences, usually over coffee. His confidence was evident from the start and he recognized we were very frustrated with the SF market. Todd explained that for decades it’s common practice for properties to list 10% – 20% below fair market value. Although it seems unethical to us, nonetheless it’s apparently not illegal. In fact it’s now the preferred practice throughout the peninsula and the Bay area! Our plight did not discourage Todd and he quickly started to identify properties for us. Over several months we looked but did not find the one… Finally in March a home in the neighborhood we loved most popped up. Todd calmly surveyed the area, spoke with other agents and provided us with his guidance on price. We wrote an offer and finally won the bid and the house! As others have already stated, Todd stays with you before, during and after the purchase. He continues to provide support, recommending architects and contractors, movers and restaurants. Todd even got us a 12-month supply of wine from wineandmoxxi.com 🙂 We hope to stay in touch with Todd and strongly recommend him to anyone crazy enough to try buying a property in San Francisco!!!